Sturtevant Richmont
The Leader in Torque for Over 70 Years!
Ownership and Management
Sturtevant Richmont is a Division of Ryeson Corporation, which is privately held. Three of the owners are also the leaders of the management team. The stability of our management team assures our customers of an unwavering focus on their needs.
Location
Our corporate headquarters and manufacturing facility are located in Carol Stream, Illinois, a suburb of Chicago. Only minutes from O’Hare Field, we are able to provide our customers, worldwide, the products and support they need - when they need them.
Commitment to Quality Products
• We make the most Accurate, Reliable and Durable torque products available.
• Products are routinely tested for cycle life at maximum load to ensure both reliability and durability.
• Included with every Sturtevant Richmon wrench and tester is a tabulated certification of accuracy traceable to national standards.
Process
• Our Calibration Laboratories have attained Accreditation to ISO/IEC 17025.
• S/R is registered to the ISO 9000:2008 Standard.
Industry
Sturtevant Richmont contributes heavily to industry standards, education, and advancement through membership and active participation in a variety of industry organizations:
- Hand Tool Institute ( HTI )
- Industrial Supply Association ( ISA )
- Society of Automotive Engineers ( SAE )
A History of Proud Innovation
More than 70 years ago P. A. Sturtevant incorporated his torque wrench business. In 1940 Frank Livermont incorporated the Richmont company. Our company holds more than 60 torque related patents along with a string of industry firsts. We’ve been first in product development as well as the first torque tool manufacturer to be ISO 17025 certified and the first torque tool manufacturer to be certified ISO 2001. We are also an A2LA Accredited Calibration Lab.
Mechanics Hall of Fame
Paul Sturtevant was always concerned that engineers and mechanics had the right tools. He was also concerned that those at the top of their craft be recognized for their achievements. In the world of racing the driver gets the money and the glory. The lead mechanic also shoulders the burden for success. The best driver cannot win without a vehicle that gets him or her to the finish line.
ISO Accreditation and Registration
ISO 17025 - SR Achieves ISO 17025 Accreditation from A2LA!
On October 21, 2003, the American Association for Laboratory Accreditation accredited Sturtevant Richmont to ISO/IEC 17025-1999 and ANSI/NCSL Z540-1-1994 in the field of calibration. This accreditation was renewed in 2005, 2007, 2009, 2011 and again in 2013. The current accreditation is valid through June 15, 2015.
This official recognition of our competence in calibrating torque wrenches, torque screwdrivers, and torque testers is in addition to our ISO 9001 Registration.
Technical excellence and very high levels of design and manufacturing competence have long been Sturtevant Richmont strengths. They are two of the key reasons that so many automotive, aerospace, electronics, and off-road OEMS rely on Sturtevant Richmont torque products in their assembly, auditing and calibration operations.
Whether your need is for the most basic torque wrench or the most sophisticated of integrated torque application systems, for the plant floor or the calibration laboratory, if it involves torque, Sturtevant Richmont is the answer!
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Sturtevant Richmont - ISO 9001 Registered
Sturtevant Richmont received ISO 9002 Registration on August 19, 1994, and ISO 9001 Registration on May 8, 2001. Our continuous maintenance and improvement of our quality system has led us to where we are today; Registered to ISO 9001:2008.
The milestones we have achieved since 1994 are just that - markers on a path that started 70 years ago and continues today. The quality of our processes, products and services has been the hallmark of our name since Mr. Sturtevant started this journey so many years ago.
Over the years the products have changed. Our commitment to continuous improvement in quality remains.
SR Product Warranties
Sturtevant Richmont Division of Ryeson Corporation warrants all products in this catalog against defective material and workmanship for the periods given in the table below. Upon inspection, Sturtevant Richmont shall have the option to repair or replace the defective product and such repair or replacement, free of charge, shall be the Customer's sole and exclusive remedy. Sturtevant Richmont Division of Ryeson Corporation furnishes this limited warranty in lieu of all other warranties, express or implied, including warranties of merchantability and fitness for a particular purpose. Any and all warranties shall be void as to products damaged or rendered unserviceable while in the custody of the customer or third parties. This includes but is not limited to negligence, misuse, modification, repair or alteration of the product.
Product Registration
We will be adding a button here to facilitate registering your Sturtevant Richmont product to take full advantage of our warranty coverage.
| Product Family | Warranty Duration |
|---|---|
| Torque Transducers | 1 year from date of purchase |
| Torque Testers | 1 year from date of purchase |
| Mechanical Loading Systems | 5 years from date of purchase |
| Calbration Arms | 5 years from date of purchase |
| Load Platforms | 5 years from date of purchase |
| Software | 90 days from date of purchase |
| All other products | 1 year from date of purchase |
| Calibration | 90 days from date of purchase |
Liability
Sturtevant Richmont Division of Ryeson Corporation shall not be liable for any damages, incidental, consequential, or otherwise, or commercial loss from any causes, nor for personal injury or property damage. Sturtevant Richmont Division of Ryeson Corporation's liability is limited to the repair or replacement of defective material or workmanship of the product.
Factory Repair & Calibration
Torque wrenches, torque screwdrivers, torque testers–all are precision measurement instruments. You rely on each to assure the quality of your products, which means that tool and tester uptime and calibration are critical to your business.
We offer our customers factory-quality repair using original Sturtevant Richmont parts, and calibration in our ISO/IEC 17025 Accredited Laboratory. There is no better level of repair available anywhere, and you can rely on our calibration process to assure you are working with accurate tools and testers.
Contact us by phone, fax, or e-mail to discuss your repair and calibration needs for all Sturtevant Richmont products.
Factory Services
We offer our customers a variety of services related to S/R products, including:
Torque Wrench CalibrationEvery torque wrench needs to be recalibrated - some frequently, some infrequently - but they all need it. A variety of our customers find that obtaining calibration service from S/R for some or all of their tools is an operational and economic advantage. All calibration is performed in out ISO/IEC 17025 Accredited Calibration Laboratory, and the certifications contain all test results and all traceability information for each tool.
Torque Tester CalibrationAll torque testers and their associated transducers need to be recalibrated at intervals that assure their accuracy. For many of our customers it is advantageous to have them calibrated in and certified by our ISO/IEC 17025 Accredited Calibration Laboratory. The certifications contain all test results and all traceability information for each transducer and tester.
It makes good business to have your tools calibrated by an A2LA Reference Lab. The A2LA reference labs are the best of the best.
- We are an A2LA Reference Lab. The A2LA Reference Labs validate test results from A2LA labs.
- We are also an A2LA Pivot Lab, which means we validate the results and accuracy from the A2LA Reference Labs.
These accreditations mean you can have the utmost confidence in the work we produce and the impact it has on your operation. https://www.a2la.org/
Torque Wrench Parts and RepairAs durable as our torque wrenches are, there are times and circumstances under which repair is needed. For some organizations repairing and calibrating such tools internally is within their expertise and economically advantageous. For other organizations it is better to obtain the repair and recalibration service from the factory.
Parts and repair may be ordered through your S/R Distributor, or you may contact the factory directly to discuss your needs.
Torque Tester Parts and RepairTesters rarely need repair, but when they do it is most often beyond the capabilities of the organization that uses them. For those who are capable of repairing and recalibrating their torque testers, parts are available through your S/R Distributor or by contacting us directly. For those who do not have the expertise, equipment or both to perform the needed repair and recalibration, those services are available from the factory. Simply contact your S/R Distributor or contact us directly.
Factory Training
Some torque tools and torque testers are easy to learn to use effectively, and some are more difficult. Advanced torque systems require specialized expertise that is not always available internally.
Whether your need is to have a group of people taught the basics of torque and torque tools, or assistance in programming some of our advanced systems, we can support your efforts. Simply contact your S/R Distributor, your S/R Representative or contact us directly to discuss your needs and the means by which we can help you attain your goals.